• 615-438-3116
  • sales@tnbounceparties.com
  • Office Hours: Mon - Fri: 9:00am - 5:00pm

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FAQ

Most frequent questions and answers

TN Bounce Parties maintains a strict policy of checking after each rental to make sure the units are cleaned and sanitized. We also regularly power wash and scrub all our equipment after 3 times of being sent out for rental or when needed. 

Please make your reservations as soon as possible. All of our inflatables are very popular and often booked weeks and even months in advance. The sooner you call, the more likely you are to be able to obtain the item you want. 

 If, on the day of your rental, rain, high winds or other inclement weather is predicted you will be given the option to cancel your rental or reschedule at no cost. However, once the equipment has left our warehouse, there are no refunds. 

Cancellations can be made up to 7 days prior to an event without penalty.

In addition to cash and Company checks, we accept most major credit cards. If you are paying with cash, please have the correct amount. For their safety, our drivers do not carry change. 

Our inflatables can be setup on Grass, Pavement, and indoors on smooth surface. NO GRAVEL!!! If possible, all inflatables and tents should be staked in the ground for safety. If staking is not possible, weights (Sand Bags) will be required in lieu of stakes. A $15.00 Sand Bag Fee will be appiled for hard surfaces. Set-up location and conditions are the responsibility of the customer, and must be identified upon placing rental reservation and cannot be modified once the driver has left the warehouse. Tennessee Bounce Parties is not responsible for damage to underground cabling and/or utilities. For information regarding utility locates – dial 811. 

The customer is responsible for obtaining proper permission and/or permits for equipment rented and placed in parks or other public locations. If proof of insurance is required, please allow 2-3 business days for processing requests. ( In most cases a generator is required. Most parks do not provide a power source.) 

$500.00 Minimum for public park delivery due to delivery restrictions.

Our inflatable rides and games are inflated using a fully enclosed electric blower unit that is powered by a standard 110 volt, 20 AMP, three-prong electrical outlet. Each blower draws roughly 9-10 Amps (1,000 -1,100w) and some larger units require multiple blowers. If multiple blowers are require, each blower will need to be on its own circuit. Electricity is needed within 70 feet of the inflatable. These motors run constantly to keep the unit inflated so constant ample power will be required. 

Concession equipment should not be placed on the same power source. The units are powered by a standard 110 volt, 20 AMP, three-prong electrical outlet. Each machine requires between 7-11 Amps (900-1,300w). 

Our carnival equipment requires 220v/50amp service in order to operate. We have generators if power is not available.

A generator may be used to power the units if sufficient outlets/power is not available. Please see the add-ons portion of our website for pricing.  Generators can only be used outdoor in a well ventilated area.

* Please visit our policy page for more information or call 

615-438-3116